Keeping an eye on your IT, so you can focus on what really matters

Our team of experts will keep a watchful eye on your systems 24 hours a day, 7 days per week, with Remote Monitoring services that ensure your IT will always be performing at its peak.

CTR Remote Monitoring-Essentials Bundle

• Agent Procedures
  • Through Agent Procedures, CTR provides pro-active service delivery capabilities that result in increased productivity, consistent service levels, maintenance cost reduction and much more.
• Audit and Inventory
  • With our Audit and Inventory, knowing and tracking every system and software detail becomes simple, efficient, and reliable no matter where the machines are located.
• Info Center
  • Allows CTR quick and easy access to the details of your network. The ability to accumulate, track and analyze data over time is invaluable for tactical and strategic planning.
• Live Connect and Remote Control
  • Live Connect provides a robust and powerful single machine interface to give full control over your computers with minimal interruption.
• Monitoring
  • Proactive monitoring of servers, workstations, remote computers, Windows Event Logs and applications is critical to security, network performance and the overall operations of the organization.
• Patch Management
  • CTR Patch Management automatically keeps servers, workstations and remote computers up-to-date with the latest important security patches and software updates.
• Policy Management
  • CTR Policy Enforcement gives control over all the critical settings you need for business wide Desktop Policy enforcement. You can quickly and easily create a corporate standard from a ‘Golden Machine’ using a simple to follow wizard and then enforce those core system and application settings across all your Windows Desktops*. Separate Policy’s can also be set by group for items that vary across the organization such as drive and printer mappings.
  • Security related policy items allow enforcement of data protection standards by stopping files from being removed from machines via USB or Optical Drive and allowing central control over Windows Defender and Action Center and much more.
• Ticketing
  • IT automation is the key for transitioning from a reactive environment to proactive, results based IT service delivery model. CTR provides unparalleled automation of periodic IT tasks required to manage and maintain systems and devices.

With Remote Monitoring, our team is there for you whenever your staff needs us.

Additional Add-ons

• Anti-Virus
  • CTR Antivirus embeds the industry leading Kaspersky Labs Antivirus 2010 for Windows workstation machines and Kaspersky Labs Anti-Virus 6 for File Servers (MP4) for Windows server machines. All administrative tasks are managed within the CTR console. Kaspersky Labs provides industry leading malware and virus prevention, detection, and remediation including:
  • Real-time antivirus protection and on-demand scanning
  • Quick scanning of critical system areas
  • Prevention of malware epidemics
  • Automatic isolating infected computers
  • System recovery after infection
  • iSwift and iChecker technologies limit scanning to new and modified files only
  • Files shared on a file server are checked on the file server and not on the workstation increasing workstation performance
  • Selection of trusted processes
  • Load balancing and performance configuration
  • Compact updates
• Antimalware
  • CTR Antimalware monitors every process and stops malicious processes before they even start. The real-time protection module uses an advanced heuristic scanning technology that monitors your system to keep it safe and secure. In addition, we have implemented a threats center that will allow you to keep up to date with the latest malware threats.
  • CTR Antimalware embeds the Malwarebytes Corporate Edition v1.4 engine. All Administrative tasks are managed from within CTR including:
  • Configuration
  • Deployment
  • Reporting and Dashboards

We provide a range of Cloud Services, Hosted Servers and Hosted Desktops in Arizona, Connecticut and Massachusetts.

Local experts who can visit on-site: Managed Services,Backup and Data Recovery,IT Consulting,Cloud Computing,VoIP and Phone System,Virtualization,Email and Spam Protection,Hosted Software,Computer Repair and remote-monitoring.